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Mon, Dec 5, 2016 21:53
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Management Side
Technical Side

Clear Communications

Last week in my column, we asked you an open-ended question, "What do you do to practice clear communications?"

Comments:

> I make a concerted effort to listen and make sure that I understand what is being said and question as needed to clear up any misunderstanding. I try to speak distinctly and keep eye contact with the person/people to whom I am talking.

> Meet with my department twice per week; ask them to explain their reasons, plans or feedback; asking them "does what i have just said make sense?". Lots of time you can see in their eyes that are not following you even if they nod their heads or say "i think so".

> Active listening....try to hear what the person is saying, not immediately leaping ahead to my own solution/action/opinion, before they have finished their statement and I have reflected it back to be sure I have heard it correctly.

You may take this week's survey here.

Want to get a jump on the surveys? Follow me on twitter, where they are posted early. You can do this here. (note: all respondents are confidential; the software is programmed in such a way that neither we nor anyone else can determine who responded)

 

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Want to be heard on other subjects? Be sure to watch for "Paperitalo Second Tuesday Surveys."


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