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Management Side

Articles related to strategy


Great Balls of Digital Fire
Great Balls of Digital Fire

Virtual sport simulators are tremendously popular nowadays. Take golf for example: walk indoors, swing your clubs, and improve your swing. (Personally, I'd rather be outdoors any day with the sun shining and a fresh breeze in my face.) You can sit in movies with 3-D glasses, play sports (indoors) with a variety of simulators, or even wear 3-D goggles for virtual reality baseball training (you don't even need a ball, just swing the bat).

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Preventative Maintenance Made Memorable
Preventative Maintenance Made Memorable

When I was little my dad would bring home comic books when I was sick. It broke up the monotony of being ill and introduced a bit of fun flipping through the pages. Now take that same idea - a bit of fun with comics - and instead apply it to livening up and strengthening a preventive maintenance (PM) culture. (When was the last time you sat in a riveting PM meeting?) Yes, entertaining author and experienced consultant Joel Levitt, President of Springfield Resources, is creating content about PM through his comic book, Stories of PM, covering PM principles.

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A Simplified Solution for Transportation Troubles
A Simplified Solution for Transportation Troubles

Sometimes simple solutions are the best solutions. And a similarly simple solution to a very complex problem has recently come to light with transportation, using robotics

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Investing in Tomorrow's Paper: Capital Projects
Investing in Tomorrow's Paper: Capital Projects

As the ball drops in Times Square on New Years Day, the trees in South America grow ever taller, and are much better and more productive than that dropping ball (which mainly yields a great deal of traffic). Interesting things are happening in South America, and I do suspect capital projects for 2024 will be affected, and hopefully started for the upcoming year. Why is that?

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Unlocking Semiconductor Gridlock
Unlocking Semiconductor Gridlock

Have you ever seen those large, round, glass jars filled with marbles (or candies, or Matchbox cars, etc.) where you had to guess how many objects were in the jar - the answer being some incredibly huge number? (And did you ever win the prize?) Along that same line of thought, I was wondering this week if it were possible to count up the vast number of semiconductors on the property of the average mill (I really do think of this stuff) - not including the semiconductors in every mobile phone that the employees carry.

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Making Batteries Better... With Paper
Making Batteries Better... With Paper

Switching to green energy seems all well and good until you get into the details.

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Filtering Fact from Fiction: Ensuring Information Quality in the Digital Age
Filtering Fact from Fiction: Ensuring Information Quality in the Digital Age

Quality is the commitment to excellence that drives the relentless pursuit of perfection. But interfering with that relentless pursuit is a strong EU governmental push to go completely digital, particularly with industrial products, medical products and other consumer information. No paper. Digital only. As a result the European print and paper industry is uniting, reminding legislators that going" digital only" is not neutral but would be harmful in some cases. The proposed restriction of paper would result in wide-ranging social, educational, and economic risks, beneficial to no one.

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The Most Fascinating Part of any Tree
The Most Fascinating Part of any Tree

In wood chemistry classes in college, one thing I learned was that trees are fascinating. We spent a bit of time on the root system of trees, but far more on what was above ground. After all, that's what paper makers are most interested in. Since college days, I've learned a lot more about trees. And much of what's fascinating about trees begins, actually, with what's underground.

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Increasing Safety and Productivity with Digital Downtime
Increasing Safety and Productivity with Digital Downtime

Today we're looking at the flip side of smart procurement (June's topic): increasing safety and productivity with digital downtime. As a background, if you google the topic you'll get an amusing list of headlines, ranging from how to fight tech addiction, to articles telling you not to bother disengaging from a screen addiction since it's apparently useless. But how does this even remotely relate to the pulp and paper industry???

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Paper Mills: Yes, It Can Be Done
Paper Mills: Yes, It Can Be Done

Right now there's a strong trend of wanting to "take down" paper companies and the government officials who allow them. - There are stories all over the news to this effect. But there is a way to have paper mills welcome in their communities. It is doable. How? It requires a multifaceted approach.

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Smart Procurement: Changes and Opportunities in Pulp and Paper
Smart Procurement: Changes and Opportunities in Pulp and Paper

It's not a question of if smart procurement is coming to mills. It's a question of when.

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On Seeking Alternative Energy for the Pulp and Paper Industry
On Seeking Alternative Energy for the Pulp and Paper Industry

Changes are coming.

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Safety: What Happened at Escanaba, and Other Unusual Events
Safety: What Happened at Escanaba, and Other Unusual Events

Despite all the safety training, sometimes things happen that you really didn't see coming. This month for safety, we'll cover a couple extra things that aren't usually discussed in those monthly safety trainings, starting with what's in the news...

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Proactive Maintenance Keeps Your Mill Running
Proactive Maintenance Keeps Your Mill Running

Pay now, or pay more later, or... pay dramatically more much later. Simple as that. That's the essence of mill maintenance.

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The Latest Railroad Dispute: How Does it Affect Your Mill?
The Latest Railroad Dispute: How Does it Affect Your Mill?

You can't make sandcastles without sand, you can't make skyscrapers without steel, and you can't make paper without wood or fiber. And it's trains that are central to the transportation of products into and out of a pulp and paper mill. Back last December, we had quite the problem with the railroads, but what exactly was going on?

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Avoid Capital Project Delays in Pulp and Paper Mills
Avoid Capital Project Delays in Pulp and Paper Mills

Surely you've completed one of those "simple" home projects that ended up requiring multiple trips to Home Depot. Once finished you likely breathed a deep sigh of relief as you quietly kicked yourself for your lack of planning. Similarly, the paper industry is a very capital intensive industry - referring to last month's article, many capital projects focus on reducing fossil fuel usage. But when your capital project ends up requiring multiple trips and delays due to forgotten items, results can be disastrous. So what are proven steps management can take to reduce these needless trips and delays?

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How to Make Steam Without Fossil Fuels or Producing CO2
How to Make Steam Without Fossil Fuels or Producing CO2

Our mill got a call one day from Wisconsin Electric Power Company (WEPCO), asking if we were doing anything unusual? As it so happened, we were restarting the mill after the spring shut down and maintenance. Why did they ask?

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Packaging Innovation and Strategy
Packaging Innovation and Strategy

We've come a long way - from disintegrating paper straws to being on the verge of having plastic-free packaging, and a fully recyclable beer bottle with a wood fiber outer lining. Cellulose and pulp are in the forefront of the away-from-plastic movement (as it should be).

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Week of 28 December 2020: Energy in the Future
Week of 28 December 2020: Energy in the Future

To wrap up this month on energy columns, I thought I would go to the brightest group I know in the energy business--the National Renewable Energy Laboratory (www.nrel.gov) in Golden, Colorado. NREL had an end of year seminar on the future of energy generation in the United States, 2020 - 2050.

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Week of 21 December 2020: Hydrogen?
Week of 21 December 2020: Hydrogen?

As we continue to talk about energy this month, we would be remiss if we do not bring up hydrogen as a potential fuel. Of course, hydrogen is the "perfect" fuel for combustion, for the "exhaust" is water (H2 + O => H2O). The problem in the past has been that it has not be plentiful or economical.

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Week of 14 December 2020: Solar becomes serious
Week of 14 December 2020: Solar becomes serious

In a decade, I've moved from being a skeptic to saying some alternative energy sources just may be possible for our industry right around the corner.

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Week of 7 December 2020: Power and Energy--I told you so
Week of 7 December 2020: Power and Energy--I told you so

Several times in this column over the years, I have told you to not demolish energy assets (that are in good shape) just because you stopped using them. Properly secure and preserve them and wait for policies to change. With an impending change in federal administrations here in the United States, expect an energy priority change within a year. This may come about by regulation changes or economics (the ranking of various fuel costs changing). These changes may be so severe they push some mills out of business.

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Week of 30 November 2020: Strategy
Week of 30 November 2020: Strategy

This is supposed to be innovation and strategy month but up to this point, I have focused on innovation. Strategy is important, too, but strategy must be focused on solid science, statistics and mathematics. I have seen many strategic initiatives fail over the years. That does not mean we should stop doing them, it means we should make sure our foundation was solid.

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Week of 27 November 2017: Now let's get practical, part 2
Week of 27 November 2017: Now let's get practical, part 2

Last week we talked about personnel; I promised to talk about maintenance this week.

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Week of 20 November 2017: Now let's get practical, part 1
Week of 20 November 2017: Now let's get practical, part 1

In the first two weeks of Innovation and Strategy month we have talked about theory and the principles you might consider in approaching Innovation and Strategy in your own mill or company. It is time to get real and talk about opportunities and threats we all face today.

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Week of 13 November 2017: Beware of the sizzle when sorting out Innovation & Strategy
Week of 13 November 2017: Beware of the sizzle when sorting out Innovation & Strategy

Think about it, every graph you have ever seen was designed to convey the story the presenter wanted to present. Think about what you have done yourself as you set about preparing graphs for a presentation. I know you chose all the attributes of the graph based on the conclusions you wanted to convey to your audience. Everybody does it.

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Week of 6 November 2017: Lessons from the iPhone X
Week of 6 November 2017: Lessons from the iPhone X

We often think innovation should occur as swiftly as possible. When we are up against stiff competition, this is true. It is also true when we have a break-through product. But in the normal course of events, it is often best for the bottom line if you pace yourself on innovation (as you might have guessed, our topic for the month is "innovation and strategy").

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Week of 23 October 2017: Internal Quality
Week of 23 October 2017: Internal Quality

Some people (and I suspect they are often the same people I described above) think doing a quality job is relevant only to their outside customers and clients. Wrong! In fact, one could not be more wrong than this. Practicing internal quality principles really saves money (practicing quality externally saves and wins customers). Internally, two things go wrong when we fail to hold to the highest quality standards...

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Week of 16 October 2017: When your reputation for quality is horrible
Week of 16 October 2017: When your reputation for quality is horrible

If your reputation for quality is horrible, there is only one choice--fix it. But to reach that one choice, you must first be willing to accept the feedback that your reputation for quality is poor. This is a hurdle for many organizations; they are dismissive of customer feedback, and say to themselves, "It is only a single case" or "customers are not willing to pay for quality." I know of three organizations that have met this challenge head-on and done something about it...

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Week of 9 October 2017: When you can't figure out how to fix your quality
Week of 9 October 2017: When you can't figure out how to fix your quality

Wait a minute--you did not know your quality was broken? Your product or service quality is always broken. It is always broken because quality is a moving target. What may have been the best quality among your peers last month may send you to the bottom of the heap this month.

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Week of 2 October 2017: Quality Advantages
Week of 2 October 2017: Quality Advantages

Over a quarter of a century ago, quality was all the rage in industry. Business books on quality abounded and everyone had laser cut letter Q's sitting on their desks (at least in my world). About this time, I had a boss who attended some great quality seminar and came back reporting, "Quality is just as good as the customer requires, no more, no less." He was wrong. Welcome to quality month at Paperitalo Publications...

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Week of 25 September 2017: Management compliments and criticisms are not always obvious
Week of 25 September 2017: Management compliments and criticisms are not always obvious

Many employees spend an inordinate amount of time trying to read the "tea leaves" of the boss's behavior. Most of this effort is a waste of time...

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Week of 18 September 2017: Be careful how you define your team, part 2
Week of 18 September 2017: Be careful how you define your team, part 2

Last week we talked about exactly who is defined as part of your team. This was done from the stance of making sure you don't, due to naïve generosity, take on work outside your scope and in the end, do everything poorly. At the same time, you must ward off the outside work without building silos or fortresses that seed discontent. This week, we will deal with two issues that may come up as you protect your team and strive for excellence in your team's area of responsibility, as well as good relations with all of your coworkers.

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Week of 11 September 2017: Be careful how you define your team, part 1
Week of 11 September 2017: Be careful how you define your team, part 1

A team is your specific, small group of personnel assigned to do a specific job or set of jobs. Although I am not much of a sports fan, I can give an example from there. Suppose the quarterback notices that the waterboy forgot to fill the drink containers? Does he ask for a time out so the players on the field can do this job? No. While in the bigger picture, they are all on the same team, when it comes to specific tasks they are not.

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Week of 4 September 2017: What assets are affecting your performance?
Week of 4 September 2017: What assets are affecting your performance?

I recently had a discussion with a long-time industry professional concerning this question: which is more important to a given mill--the technology or the management?

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Week of 28 August 2017: Corruption Month 2017, Fourth Week
Week of 28 August 2017: Corruption Month 2017, Fourth Week

Every August, we focus on corruption we have seen or heard about in the industry in the past year. As usual, these stories are told by Fos, a pulp rat. It is my privilege to put Fos's stories in print for you...

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Week of 21 August 2017: Corruption Month 2017, Third Week
Week of 21 August 2017: Corruption Month 2017, Third Week

Every August, we focus on corruption we have seen or heard about in the industry in the past year. As usual, these stories are told by Fos, a pulp rat. It is my privilege to put Fos's stories in print for you...

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Week of 14 August 2017: Corruption Month 2017, Second Week
Week of 14 August 2017: Corruption Month 2017, Second Week

Every August, we focus on corruption we have seen or heard about in the industry in the past year. As usual, these stories are told by Fos, a pulp rat. It is my privilege to put Fos's stories in print for you...

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Week of 7 August 2017: Corruption Month is here again!
Week of 7 August 2017: Corruption Month is here again!

Every August, we focus on corruption we have seen or heard about in the industry in the past year. As usual, these stories will be told by Fos, a pulp rat. It is my privilege to put Fos's stories in print for you...

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Week of 31 July 2017: People versus computer technology
Week of 31 July 2017: People versus computer technology

I was talking to an old friend who spent one of his college days' summers doing fetch-and-carry work in a paper mill. Although it had been many years ago, he was still in awe of that "big ol' paper machine" and the fact that it took "twelve or thirteen men" to run it. No more, Tom, I said...

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Week of 24 July 2017: How well do you know your territory?
Week of 24 July 2017: How well do you know your territory?

"You've got to know the territory." As I remember it, this was a song sung by a chorus of some erstwhile salesmen in the Broadway show "The Music Man." If you are a mill manager or a department manager, it is your responsibility to be a walking encyclopedia about your territory and all that is in it. You've got to know your territory...

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Week of 17 July 2017: The quandary of environmental advocates
Week of 17 July 2017: The quandary of environmental advocates

The real objective of the environmental advocacy groups today is their own survival. They cannot afford to declare a great victory, for then their incomes dry up. They are in quite a predicament!

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Week of 10 July 2017: Being Hands-on Engineers and Scientists
Week of 10 July 2017: Being Hands-on Engineers and Scientists

It was not so long ago that engineers and scientists often came from a rural background. This is still true in developing nations, but for those of us living in developed nations, it is usually no longer the case. My own experience is a good example...

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Week of 3 July 2017: Make your office make a statement
Week of 3 July 2017: Make your office make a statement

This column is for the younger generation. Ready? Away we go! You get your degree and head off to the mill to work. Or perhaps your first job is with a supplier. In any case, you are proud of your accomplishments to date--but reality is about to set in. After you sign the pile of papers from the human resources department, you will be taken to your new office...

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Week of 26 June 2017: Do you feel like somebody's watching you? They are...
Week of 26 June 2017: Do you feel like somebody's watching you? They are...

Do you have trouble getting subordinates to do what you want them to do? There can be many reasons for this, but one of the most common is that YOU are not doing what you want THEM to do...

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Week of 19 June 2017: Preparing for your personal buy-out day
Week of 19 June 2017: Preparing for your personal buy-out day

I have spent a lot of time talking to investment bankers. Their interest is in buying into deals, looking at bankrupt companies for possible purchase and so forth. In short, they are looking for nuggets in the pulp and paper industry. Such are the fortunes of a mature industry. If you have been located in a mill or a headquarters for some period of time, you may have already seen company names and logos come and go, while you personally occupied the same space. Observing colleagues in the industry, I have noticed a number of behaviors that could use some improvement, to the benefit of the persons whose careers may be affected...

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Week of 12 June 2017: Inspect inspections
Week of 12 June 2017: Inspect inspections

If you are buying inspection services, make sure you are getting them. I was in a facility once where I saw what happens when these things go wrong. This facility had some high priced instrumentation for which they had an annual inspection contract. It just so happened that I was very familiar with one piece of instrumentation that was on this inspection cycle and I was standing beside it when the inspector came by. I knew every flaw this instrument currently suffered. The inspector's entire activity, as I observed it, was to take off last year's inspection sticker and put on this year's...

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Week of 5 June 2017: Your role in your company
Week of 5 June 2017: Your role in your company

Wandering around the industry as I do, I am often amazed at the perceived roles people think they have, as indicated by their actions and words each day. Many appear to have no clue to the overall picture. It is really quite simple...

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Week of 29 May 2017: My feelings about feelings
Week of 29 May 2017: My feelings about feelings

A person starting a career is a bit of an open book. Such people may have had some work experiences, maybe even some military experience, but, in general their expectations about the work environment are recognized, even by them, as just that: expectations that may or may not become reality. It amuses me, for instance, to hear some of the ideas soon-to-be college graduates have about work. One told me something to the effect that once she started to work, she saw excitement in life as being over--you go to work each day, do the same things each day and forty years later you retire. Sadly, I have actually met people who have done exactly this. What I am getting at here, though, is something more subtle...

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Week of 22 May 2017: Table talk can be educational
Week of 22 May 2017: Table talk can be educational

No matter how much formal education you have acquired, there is one forum that stands above others in importance. It is one in which you participate first as a receiver, and then, later, if you have children, as a provider. It is the forum of the family dinner table...

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Week of 15 May 2017: The problem of scattered assets--some new, some old
Week of 15 May 2017: The problem of scattered assets--some new, some old

There is a lesson here for us all--an opportunity for a critical self-examination of how large decisions are made...

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Week of 8 May 2017: How would you change things if you could?
Week of 8 May 2017: How would you change things if you could?

Over the years, I have heard many conversations start with, "If I were in charge of this place..." If you were in charge, what would you change? Why would you change it? How would you accomplish the changes? When would you change it? Let us take things one at a time...

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Week of 1 May 2017: Up and at 'em--or just sitting?
Week of 1 May 2017: Up and at 'em--or just sitting?

Recently I have seen a number of cases in which human energy was not being expended to any appreciable extent. Actually, I was witnessing laziness. I have not discussed this topic in a long time, so perhaps it is time once again to bring it up. It is a topic that tends to offend some folks, for people do not like to be singled out as lazy or unenergetic. To assuage the embarrassment of the truly guilty, let me say that we all are struck by this at one time or another. And we must admit that we know some people who are in a permanent rut of inactivity. So, who to blame? What to do?

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Week of 24 April 2017: Perception vs. Reality
Week of 24 April 2017: Perception vs. Reality

The phrase, "perception is reality" is often a cautionary warning as to how others might perceive what one is doing, or how they look and so forth. I want to talk today about times when perception is not reality and how this might affect our actions...

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Week of 17 April 2017: Hindsight vs. Foresight
Week of 17 April 2017: Hindsight vs. Foresight

You are reading this, most likely, at an operating facility. I am going to give you two important challenges that are vital to the success of your company, no matter what your position is.

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Week of 10 April 2017: Taking control of your time
Week of 10 April 2017: Taking control of your time

I will bet you have tasks, if viewed by a critical eye, that would appear somewhat ludicrous. They may include a meeting you attend regularly that does nothing toward moving your enterprise forward. They may be insane reports that no one reads, or some other habitual exercise that does nothing...

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Week of 3 April 2017: General liability and the cost of not caring
Week of 3 April 2017: General liability and the cost of not caring

Years ago, when I started this column, I decided one important thing to be done here was to beat the drum for safety. Well, we have, and we plan to continue doing so. I am writing today, however, about general liability--caused by people or caused to people through exposures of various kinds. Some of these are safety matters, some are security matters. Others can arise out of employment law...

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Week of 27 March 2017: Thinking new thoughts about maintenance
Week of 27 March 2017: Thinking new thoughts about maintenance

There are some ways in which original capital purchases can serve to reduce maintenance costs and downtime...

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Week of 20 March 2017: When we were younger, when things were simpler
Week of 20 March 2017: When we were younger, when things were simpler

Today we spend lots of time talking about predictive, preventive maintenance and have all sorts of seminars and software to manage this. There is no excuse for not having a strong predictive, preventive maintenance program. But can it all come down to something as simple as proper care of bearings?

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Week of 13 March 2017: Maintenance Storerooms
Week of 13 March 2017: Maintenance Storerooms

If you have read my thoughts on maintenance storerooms over the years, you will accuse me of having been all over the place, and you will be correct. At one time, I adopted the attitude that everyone should do what they were best at doing, and in the case of paper mills, this was making paper, so they should outsource storerooms. I still think this is good for small consumables and specialized repairs (such as roll repairs and recovering). However, for other items, such as pump assemblies, screens, motors and so forth, keep your own--but take care of them. This philosophy certainly applies for existing papermills (but read to the end)...

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Week of 6 March 2017: Maintenance
Week of 6 March 2017: Maintenance "Costs"

We have been conditioned to think maintenance is a cost and unscheduled maintenance is acceptable. There is no basis for this logic; it is just a rumor passed around from board room to board room. It is time for your senior management to take a long hard look at the numbers, not the traditions...

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Week of 27 Feb 2017: Future jobs in transportation
Week of 27 Feb 2017: Future jobs in transportation

We have spent the entire month talking about driverless trucks, drones, robots and so forth. So what is in the future for humans in this scenario?

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Week of 20 Feb 2017: Deadheading Drones
Week of 20 Feb 2017: Deadheading Drones

We have heard a lot about drones delivering packages, but not so much about the return flights--there will be a lot of deadheading going on. Can this wasted transportation resource be put to good use?

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Week of 13 Feb 2017: Rethinking local transportation needs
Week of 13 Feb 2017: Rethinking local transportation needs

While last week I was talking about long distance transportation of pulp by pipelines, let's look at what should be done locally, given the current state of technology...

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Week of 6 Feb 2017: What has changed? What is new?
Week of 6 Feb 2017: What has changed? What is new?

This is transportation month at Paperitalo Publications. This week, we discuss trucks and pipelines...

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Week of 30 Jan 2017: Keeping Capital Project Costs Low
Week of 30 Jan 2017: Keeping Capital Project Costs Low

There are a number of actions by mill owners that drive up the costs of capital projects. We'll wrap up this month by touching on these...

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Week of 23 Jan 2017: What you don't know about your capital project
Week of 23 Jan 2017: What you don't know about your capital project

Construction projects are complicated, even the little ones. I can guarantee you that you can watch a five-million-dollar project all day long for its entire duration and you won't know half of what happened, not half the interactions that occurred over its duration. There is one contemporary and one post completion test you can do...

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Week of 16 Jan 2017: Why mills lose at capital projects
Week of 16 Jan 2017: Why mills lose at capital projects

In addition to the fantasyland I referenced last week, there are other issues in capital projects that are landmines...

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Week of 9 Jan 2017: Lawyers and Capital Projects
Week of 9 Jan 2017: Lawyers and Capital Projects

Having been in the industry for over forty years and having written my fair share of expert witness reports, I can tell you that major capital projects (over, say, USD 5 million) are more likely to end up in court than not. This does not have to be. OK, Jim, you say this does not have to be, then why does it happen? There are two or three conditions that cause construction court cases. They come up repeatedly...

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Week of 2 Jan 2017: Capital Projects are about to change
Week of 2 Jan 2017: Capital Projects are about to change

If you have been doing capital projects for only a few years, I think some surprises are just around the corner. Here is my assessment of where we are headed, assuming some natural or human-caused cataclysmic event does not occur...

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Week of 26 Dec 2016: Energy/Perception/ Environment Blend
Week of 26 Dec 2016: Energy/Perception/ Environment Blend

Whether you are the CEO, Mill Manger, Energy Czar or a Project Engineer, your job today is more demanding than ever as we deal with energy, the environment and public perception...

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Week of 19 Dec 2016: I told you energy is political!
Week of 19 Dec 2016: I told you energy is political!

For many years, I have been telling the faithful readers of this column that energy is a political issue. Now the proof is in...

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Week of 12 Dec 2016: Easy Energy Money
Week of 12 Dec 2016: Easy Energy Money

These two ideas have been around for a very long time, but I am amazed at how many people don't use them, not just in replacement scenarios, but in new installations. The first one I want to mention is regenerative drives. The other application is VFD (variable frequency drives) on pumps...

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Week of 5 Dec 2016: Power & Energy
Week of 5 Dec 2016: Power & Energy

We are headed for a crisis. We have a combination of operators who have little physical understanding of the systems they operate, some of them have an attitude, and, on top of that, the hardware and software that serve as their crutches is obsolete. We want to do something about this...

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Week of 28 Nov 2016: Innovation--when you are stuck
Week of 28 Nov 2016: Innovation--when you are stuck

This week, we talk about some tricks you can use to unplug an innovation log jam...

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Week of 21 Nov 2016: Innovations--winners and losers
Week of 21 Nov 2016: Innovations--winners and losers

I thought I would spend some time this week talking about some of the innovations I have witnessed over the years...

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Week of 14 Nov 2016: I can teach you innovation
Week of 14 Nov 2016: I can teach you innovation

I concluded several years ago, that while people like me may be naturally wired to be innovative, creativity can be taught. It boils down to several steps or realizations. I don't think I have shared these in such a wide audience before. So, here goes...

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Week of 7 Nov 2016: How to add innovation to our industry
Week of 7 Nov 2016: How to add innovation to our industry

The secret to innovation is to carve out the risk of innovation and allocate it to investors who have the attitude to handle it...

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