Have you had postive experiences with Six Sigma programs? 75% of you said YES
>I think you're too hard on the people using SS but correct that upper management can consider it a checked-off goal. My companies have benefited from the discipline in measuring and testing, getting most people going in the same direction with data as opposed to flying by the seats of pants based on 'experience', 'how we've always done things' etc. Continuous participation, not just support, by upper mgmt is crucial.
>It has its place, but improvement efforts can be stifled when constrained within the six sigma box.
>One six sigma project to reduce hole defects on a paper machine resulted in benefits such as finished rolls 96% splice free instead of 85% splice free, an average rework pile less than 100 tons when it used to be over 300 tons, and some pretty relieved machine operators and supervisors. The project team included operators, a supervisor, and even one of our clothing vendors technicians. I would agree that Six Sigma could be used as an excuse for many, but just about anything can. I wouldn't knock the methodology just because it has a branded name associated with it.
When we asked, "How is Six Sigma treated in your facility?" 75% said "One of many tools"
Comments to this included:
>Improvement requires a variety of different tools/methodologies. Sometimes statistical and data focused in nature, other times investigative (analytic problem solving/Kepner-Tregoe), and sometimes just do it. Done properly any of these things when used with all the people who have knowledge of the process leads to competitive advantage to help spin the invoice printer.
Want to get a jump on the surveys? Follow me on twitter, where they are posted early. You can do this here. (note: all respondents are confidential; the software is programmed in such a way that neither we nor anyone else can determine who responded)
Want to be heard on other subjects? Be sure to watch for "Paperitalo Second Tuesday Surveys."