ATLANTA (News release) -- Americans are awash in boxes from a pandemic-induced push to online shopping. But how do consumers feel about those boxes? Baby Boomers, the generation that came of age amid the first Earth Day in 1970, are the most motivated to recycle those leftover boxes, according to a nationwide poll by global packaging leader DS Smith. And the majority of consumers (57%) don't mind the extras, because "you can never have too many boxes" for re-shipping, storage and other purposes.
Boomers outpaced all other generations in taking responsibility for recycling. But all groups were united when asked about the surplus of boxes from e-commerce spending and the message was clear: They're not bothered by the extra packages but do want them made of sustainable materials.
Approximately 44% of those surveyed report getting more shopping deliveries during the COVID-19 pandemic, with 15% saying they are "drowning in boxes."
In an important, pro-environment signal, three-quarters (73%) of those polled say they care if the box is made from sustainable materials.
"As consumers increasingly turn to e-commerce, they don't want to feel guilty about the packaging that comes along with it," said Mark Ushpol, managing director of the North America Packaging Division for DS Smith. "They want packaging that is sustainable, and corrugated boxes made from renewable fiber are reusable and recyclable, helping businesses and consumers tackle those challenges and feel good about their choices."
Nearly two-thirds (62%) put the responsibility to recycle their boxes on themselves, with the rest saying sustainability falls on the companies that make the products packaged in the boxes (34%) or recycling services in their local communities (33%).
Broken out by generation, Baby Boomers (71%) hold themselves more accountable for responsibly recycling their boxes than others - millennials (60%), Gen Z (59%) and Gen X (58%).
Boomers, at 65%, also say they are unconcerned with the additional packages they've received from e-commerce and more likely than younger generations to say you can never have too many boxes lying around. About 28% of all consumers say it's a constant reminder they are shopping online too much.
Despite the eagerness of many groups to say they recycle, the U.S. lags behind most of the developed world with less than 35% of its overall waste recycled - a rate that has remained static since 2005. And the residential recovery rate for corrugated boxes remains between 30-40% as compared with a 95% commercial recovery rate, indicating there is room for improvement, especially as 89% of consumers report receiving more or the same number of boxes since the pandemic began.
"As online shopping continues to grow, more deliveries mean more cardboard packaging entering the home," adds Ushpol, "We realize that recycling is increasingly a personal decision for the consumer, so we're encouraging cardboard recycling at every level because those fibers are reusable, and by doing so, consumers can feel good about taking positive action for their environment."
DS Smith, in its operations, supports a circular economy that aims to reduce and eliminate waste and advocates for the reuse of materials, including its box-to-box in 14 days model that ensures boxes are collected, recycled and turned into new boxes within two weeks.
In 2020, in partnership with the Ellen MacArthur Foundation, the company launched its Circular Design Principles, centered around optimizing design for sustainability and waste reduction; and in 2021 it unveiled its Circular Design Metrics, an industry first that allows customers to rate the circularity of their packaging.
The company's purpose is to "Redefine Packaging for a Changing World," and as part of its "Now and Next Sustainability Strategy" and commitment to the circular economy, the company by 2030 will use packaging and recycling to replace problem plastics, reduce customer carbon and eliminate consumer packaging waste.
About the survey
The survey was conducted online April 1-5, 2021, among 1,020 Americans who have the same amount or more boxes lying around from online shopping compared to pre-pandemic. The margin of error is plus or minus three percentage points.
About DS Smith
DS Smith is a leading provider of sustainable fiber-based packaging worldwide, which is supported by recycling and papermaking operations. It plays a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through its purpose of 'Redefining Packaging for a Changing World' and its Now and Next sustainability strategy, DS Smith is committed to leading the transition to the circular economy, while delivering more circular solutions for its customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Its bespoke box-to-box in 14 days model, design capabilities and innovation strategy sits at the heart of this response. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people and is a Strategic Partner of the Ellen MacArthur Foundation. Its history can be traced back to the box-making businesses started in the 1940s by the Smith family. North American operations are based in Atlanta, with 15 manufacturing, paper and recycling facilities, totaling more than 2,000 employees.
