DELAWARE, Ohio -- Greif, Inc. announced that its Paper Packaging and Services business unit received the company's inaugural Dempsey Award for Customer Service Excellence. The award recognizes the business, function or team within Greif that demonstrates the very best customer service performance aligned with achieving Greif's vision.
"At Greif, we work every day to fulfill our vision: in industrial packaging, be the best performing customer service company in the world. Creating a culture of customer service excellence is a continuous journey and we will celebrate success along the way.
"Our Paper Packaging and Services team works to identify opportunities to become strategic partners to its customers, while ensuring maximum accountability and performance delivery for their customers. The team's 24 hour, 7 day a week customer service mindset is core to their operations and provides an outstanding example for our enterprise to emulate," said Pete Watson, Greif's President and Chief Executive Officer.
The growth rates in the Paper Packaging and Services business exceed North American industry averages and are in part attributable to industry leading customer service.
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